Erfüllt eine GBU-Befragung allein die gesetzliche Pflicht nach 5 ArbSchG?

Nein. 5 ArbSchG verpflichtet zur Erfassung psychischer Belastungen, 3 ArbSchG verpflichtet zusätzlich zur Ableitung und Umsetzung wirksamer Maßnahmen. Die meisten GBU-Tools liefern eine Befragung und einen Bericht. Was danach kommt, Maßnahmenplanung, individuelle Mitarbeiterunterstützung, Umsetzung und Erfolgskontrolle, liegt bei HR. mentalport automatisiert diesen gesamten Folgeprozess.

Was unterscheidet mentalport von klassischen EAP-Anbietern?

Ein klassisches EAP reagiert auf Krisen: Mitarbeitende rufen eine Hotline an, wenn sie bereits in der Krise sind. Die durchschnittliche Nutzungsrate liegt unter 5%. mentalport misst psychosoziale Risiken systematisch, leitet Maßnahmen automatisch ab und unterstützt Mitarbeitende individuell, bevor eine Krise entsteht. Die Teilnahmerate liegt bei über 85%, weil technisch garantierte 100%-Anonymität mehr Vertrauen schafft als eine Telefonhotline.

Was bedeutet technisch garantierte Anonymität bei mentalport?

Bei mentalport ist es technisch nicht möglich, individuelle Antworten einzelnen Mitarbeitenden zuzuordnen, weder für HR noch für Führungskräfte noch für Admins. Das ist kein organisatorisches Versprechen, sondern eine architektonische Garantie. Kein anderer Anbieter im deutschen Markt weist diese technische Anonymität nachweislich nach. Das ist der zentrale Grund für die hohe Teilnahmerate und die Qualität der erhobenen Daten.

Ab welcher Unternehmensgröße lohnt sich mentalport?

mentalport ist ab 5 Mitarbeitenden schon nutzbar. Die gesetzliche GBU-Pflicht gilt ab dem ersten Mitarbeitenden, der manuelle Aufwand für Befragung, Auswertung und Maßnahmenableitung amortisiert eine digitale Lösung jedoch ab ca. 50 Mitarbeitenden im ersten Quartal. Bei 100 Mitarbeitenden stehen typische Personalkosten von EUR 6.000-8.000 für einen manuellen Durchgang gegen EUR 3.600 Jahreskosten bei mentalport, inklusive vollständiger Automatisierung.

Kann mentalport einen bestehenden EAP-Vertrag oder eine Beratungslösung ersetzen?

In der Regel ja, für den GBU-Pflichtprozess und das kontinuierliche Risikomanagement vollständig. Für akute Krisenintervention mit persönlicher Therapeutenanbindung kann ein EAP ergänzend sinnvoll bleiben. mentalport liefert GBU Psyche nach 5 ArbSchG, individuelle Mitarbeiterunterstützung, automatisierte Arbeitsschutzmaßnahmen auf Organisations- und Individualebene sowie Echtzeit-Management-Reporting. Was klassische Berater als Projekt für EUR 5.000-15.000 einmalig liefern, liefert mentalport kontinuierlich ab EUR 3 pro Mitarbeitendem und Monat.

Do your own GBU Psyche vs. mentalport Costs & Risks

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Summary of the settlement

Doing the psychosocial risk assessment in-house sounds free. Typical staff costs: EUR 3,000-8,000 per cycle. Without a technical anonymity guarantee, participation falls to 15-25% and response quality suffers. Individual employee support after the survey is absent entirely. Automated measures at individual level are not possible. The most common consequence: the psychosocial risk assessment report ends up in a drawer and the statutory obligation to implement measures under Section 3 ArbSchG is not fulfilled.

Find out how you can bring the future of mental wellbeing into your company today.

Market comparison: Why are conventional processes reaching their limits?

criterion

Risk Assessment on your own

Mentalport

Generation product category

Generation 0 (manual | no tool)

Generation 2/Wellbeing Manager

Technical anonymity (via GDPR, without re-identification)

Limited (without a technical guarantee, trust declines)

The only technically anonymous | Re-identification impossible on the system side

Real-Time Dashboard

yes

Workplace integration (e.g. MS Teams)

Yes, for maximum adaptation

ISO 45003 compliance

Yes (if the GDA questionnaire is used correctly)

Yes, fully automated

Action automation

Yes, completely

Attendance rate

Approx. 15-25% (lack of a technical anonymity guarantee reduces trust and honesty)

52% +80%

HR expenses/month

Extremely high: 30-60 hours per cycle

<20 min/100 mA

pricing model

Free (staff costs only | typically EUR 3,000-8,000 per cycle)

From 45 €/month for long-term legal certainty & impact

From a technical point of view, there is no direct comparison of performance with conventional GBU offerings, as mentalport dissolves the line between analysis and implementation. While traditional methods only cover the survey phase, our infrastructure integrates downstream occupational safety measures directly into the workflow.

By combining legally compliant GBU Psyche (according to GDA Psyche work program) and clinically validated intervention, you ensure the organizational stability of your teams while maintaining maximum capital efficiency & process automation.

What makes mentalport different from other providers?

When is this option worthwhile?

Very small companies with fewer than 20 employees that see psychosocial risk assessment as a one-off proof exercise and are not seeking strategic benefit.

Hauptfokus:

Manual psychosocial risk assessment (internal | without automation)

When is mentalport worthwhile?

Mentalport starts from EUR 3/employee/month and at the same time saves 97% of HR effort: under 20 minutes per month instead of 30-60 hours. Technically guaranteed 100% anonymity measurably increases participation and response quality. Individual employee support and automated measures at organizational and individual level are active automatically from day one.

Mental Wellbeing Business Case: The biggest hidden cost factor in companies

Psychological stress costs companies more than they think. Click through the 5 biggest cost factors and find out where your company is already losing money today.

1. Absenteeism

‍Absences due to psychological stress are constantly increasing. Mental illnesses currently result in an average of 342 sick days per 100 employees per year in Germany.

Case duration of mental illnesses: Ø 33—37 days with average costs per absenteeism of around 400€.

‍Costs: ~1.500 € per employee/year

Continued payment costs weigh on companies' liquidity by an average of 1.5-2% of total turnover. With mental health as the third most common reason for failure, it is the biggest cash burden.

‍‍Sources: Federal Institute for Occupational Safety and Health (BAuA, 2023), DAK Psychoreport 2025, Rehadat Statistics

2. Presentism
Present but not efficient: Stress, exhaustion and overwork as well as illness reduce productivity by a factor of 2-3 to absenteeism.
‍
👉 Ø 15-20 days of loss of productivity per employee in a conservative approach.
‍
Costs: ~4.000 € per employee/year

‍‍Source: Federal Institute for Occupational Safety and Health (BAuA, 2022), Deloitte UK, Mental Health Report 2023

3. Fluctuation
Unprocessed burdens lead to internal dismissal and job changes. 40% of voluntary layoffs are psychologically related and 50% of knowledge workers have already resigned internally (quiet quitting).
‍
👉 Replacement and training costs can amount to up to 200% of salary.

Costs: ~2,400 € per employee/year

‍‍Source: Gallup Engagement Index, 2024, Work Happiness Report 2025

4. Culture & Innovation

Psychological uncertainty acts as an invisible brake: less creativity, less innovative power, more conflicts.

👉 Efficiency losses due to weaker collaboration.

Costs: ~700 € per employee/year

‍‍Source: Deloitte “Mental Health and Productivity” 2024, WHO (2024)

5. Compliance & ESG

Health insurance & pension insurance are recording increasing spending on rehab & early retirement. Mental illnesses are also the most common cause of disability pensions.

Failure to take measures entails risks: legal consequences, reputational damage and failed ESG standards. D&O insurance companies are also increasingly considering mental health as a risk indicator.

Compliance & average recourse costs as well as ESG opportunity costs are included.

Costs: ~500 € per employee/year

‍‍Source: Debeka (2024), DRV (2024), EU-OSHA, ISO 45003 guidelines, 2021

Around 9,000€ per employee and year: The biggest undetected cost block in the company. Do you want to know exactly what the Mental Wellbeing business case looks like in your company? Start the validated ROI check now:

Start ROI check now

Frequently Asked Questions

Does a PRA survey alone fulfill the legal obligation under national occupational heath & safety acts?

What makes mentalport different from classic EAP providers?

What does technically guaranteed anonymity mean at mentalport?

From what size of company is mentalport worthwhile?

Can mentalport replace an existing EAP contract or consulting solution?

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Do your own GBU Psyche vs. mentalport Costs & Risks

Summary of the settlement

Market comparison: Why are conventional processes reaching their limits?

criterion

Risk Assessment on your own

Mentalport

What makes mentalport different from other providers?

When is this option worthwhile?

When is mentalport worthwhile?

Mental Wellbeing Business Case: The biggest hidden cost factor in companies

Do you want to promote mental health in your company?

More comparisons

Frequently Asked Questions

Frequently Asked Questions

Does a PRA survey alone fulfill the legal obligation under national occupational heath & safety acts?

What makes mentalport different from classic EAP providers?

What does technically guaranteed anonymity mean at mentalport?

From what size of company is mentalport worthwhile?

Can mentalport replace an existing EAP contract or consulting solution?

Promote mental wellbeing with mentalport