mentalport vs. COPSOQ 2026 | Operational use of GBU Psyche

COPSOQ (Copenhagen Psychosocial Questionnaire) is the scientifically validated standard instrument for psychosocial risk assessments. It is operated by FFAW GmbH in Freiburg. The process includes surveying | external analysis by FFAW and reporting. Derivation of measures | individual employee support and occupational health and safety measures are not components of the instrument.

Overview: mentalport reference customers
PwC Logo | strategic mentalport partnerLogo City Class Hotels GmbHLogo Purelei mentalport customerLogo mentalport customer/Kunde Medienanstalt RLPLogo of mentalport reference customer arconsisLogo mentalport customer/Kunde Stadtwerke Stade

Summary of the settlement

COPSOQ is the scientific gold standard for the survey phase of the psychosocial risk assessment. With 630,000+ data points in its reference database, the instrument is scientifically robust. Everything that comes afterwards sits fully with HR: planning measures | individual support | implementation | effectiveness monitoring. Typical lead time is several weeks.

Market comparison: Why are conventional processes reaching their limits?

criterion

COPSOQ (FFAW)

Mentalport

Generation product category
Generation 1 (scientific survey instrument | not a digital management tool)
Generation 2/Wellbeing Manager
Technical anonymity (via GDPR, without re-identification)
Fully
The only technically anonymous | Re-identification impossible on the system side
Real-Time Dashboard
No
yes
Workplace integration (e.g. MS Teams)
No
Yes, for maximum adaptation
ISO 45003 compliance
Yes (gold standard for psychosocial surveying)
Yes, fully automated
Action automation
No
Yes, completely
Attendance rate
Unclear
52% +80%
HR expenses/month
Very high (external support by FFAW | manual analysis | weeks until results | all follow-up measures then sit with HR)
<20 min/100 mA
pricing model
From EUR 3/person (paper) | basic version free | online on request
From 45 €/month for long-term legal certainty & impact
From a technical point of view, there is no direct comparison of performance with conventional GBU offerings, as mentalport dissolves the line between analysis and implementation. While traditional methods only cover the survey phase, our infrastructure integrates downstream occupational safety measures directly into the workflow.

By combining legally compliant GBU Psyche (according to GDA Psyche work program) and clinically validated intervention, you ensure the organizational stability of your teams while maintaining maximum capital efficiency & process automation.

What makes mentalport different from other providers?

When is this option worthwhile?

Research institutions and companies that need the highest scientific validity and external benchmarking against a large reference database and accept several weeks of lead time as well as full HR responsibility for measures.

Hauptfokus:
Scientific psychosocial risk assessment survey + external report

When is mentalport worthwhile?

COPSOQ ends with the report. mentalport starts there: automated measures at organizational and individual level directly after the survey | individual employee support without HR coordination | real-time dashboard. Lead time in hours rather than weeks. Mentalport also uses validated survey instruments (MOLA | KFZA | COPSOQ).

Mental Wellbeing Business Case: The biggest hidden cost factor in companies

Psychological stress costs companies more than they think. Click through the 5 biggest cost factors and find out where your company is already losing money today.

1. Absenteeism

Absences due to psychological stress are constantly increasing. Mental illnesses currently result in an average of 342 sick days per 100 employees per year in Germany.

Case duration of mental illnesses: Ø 33—37 days with average costs per absenteeism of around 400€.

Costs: ~1.500 € per employee/year

Continued payment costs weigh on companies' liquidity by an average of 1.5-2% of total turnover. With mental health as the third most common reason for failure, it is the biggest cash burden.
Sources: Federal Institute for Occupational Safety and Health (BAuA, 2023), DAK Psychoreport 2025, Rehadat Statistics
2. Presentism
Present but not efficient: Stress, exhaustion and overwork as well as illness reduce productivity by a factor of 2-3 to absenteeism.

👉 Ø 15-20 days of loss of productivity per employee in a conservative approach.

Costs: ~4.000 € per employee/year
Source: Federal Institute for Occupational Safety and Health (BAuA, 2022), Deloitte UK, Mental Health Report 2023
3. Fluctuation
Unprocessed burdens lead to internal dismissal and job changes. 40% of voluntary layoffs are psychologically related and 50% of knowledge workers have already resigned internally (quiet quitting).

👉 Replacement and training costs can amount to up to 200% of salary.

Costs: ~2,400 € per employee/year
Source: Gallup Engagement Index, 2024, Work Happiness Report 2025
4. Culture & Innovation

Psychological uncertainty acts as an invisible brake: less creativity, less innovative power, more conflicts.

👉 Efficiency losses due to weaker collaboration.

Costs: ~700 € per employee/year
Source: Deloitte “Mental Health and Productivity” 2024, WHO (2024)
5. Compliance & ESG

Health insurance & pension insurance are recording increasing spending on rehab & early retirement. Mental illnesses are also the most common cause of disability pensions.

Failure to take measures entails risks: legal consequences, reputational damage and failed ESG standards. D&O insurance companies are also increasingly considering mental health as a risk indicator.

Compliance & average recourse costs as well as ESG opportunity costs are included.

Costs: ~500 € per employee/year
Source: Debeka (2024), DRV (2024), EU-OSHA, ISO 45003 guidelines, 2021
Around 9,000€ per employee and year: The biggest undetected cost block in the company. Do you want to know exactly what the Mental Wellbeing business case looks like in your company? Start the validated ROI check now:
Start ROI check now
Our Conclusion

COPSOQ is the benchmark survey tool for scientific validity in assessing psychosocial stress at work. mentalport is built for operational steering. The two are not mutually exclusive: mentalport can be configured with COPSOQ instruments and then automates the measures that COPSOQ leaves manual. COPSOQ as a questionnaire does not replace the qualitative component of the survey, which otherwise has to be carried out manually through facilitated workshops - something mentalport automates.

Do you want to promote mental health in your company?

Let's solve your challenges together. Book a non-binding consultation now and find out which individual solutions mentalport has in store for your company:
Phone Icon white
Book a consultation
Or test our assessments now with no obligation. Sign up now.

More comparisons

Frequently Asked Questions

Frequently Asked Questions

Does a PRA survey alone fulfill the legal obligation under national occupational heath & safety acts?

arrow to expand | Pfeil zum Expandieren

What makes mentalport different from classic EAP providers?

arrow to expand | Pfeil zum Expandieren

What does technically guaranteed anonymity mean at mentalport?

arrow to expand | Pfeil zum Expandieren

From what size of company is mentalport worthwhile?

arrow to expand | Pfeil zum Expandieren

Can mentalport replace an existing EAP contract or consulting solution?

arrow to expand | Pfeil zum Expandieren
Didn't you find what you were looking for?

Feel free to contact us.
contact

Promote mental wellbeing with mentalport

Improve compliance and employee retention & health with one solution.

Tell us what motivates you or your team! Sign up now or book a demo.
Thank you! Your submission has been received and we will get back to you as soon as possible!
Would you like us a short Leave feedback (<1 min)?
Oops! Something went wrong while submitting the form.