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The mental health manager — key role for mental wellbeing in the workplace

Lea Stupan
Nov 2025

Imagine that your workplace was not only a place where tasks are completed and goals are achieved, but also a space where the well-being of each individual is central. At a time when the burdens of stress, high performance pressure and economic uncertainty are increasing, the mental health of employees is becoming one of the biggest challenges for companies. This is where a new and pioneering role comes into play: the Mental Health Manager. It aims to systematically and sustainably promote the mental well-being of employees. But what exactly does a mental health manager do, and why is this position so crucial for the long-term success of modern companies?

A large-scale metanalysis by Duchaine et al. (2021) clearly shows: Mental disorders entail high economic costs for companies and stress at work increases the risk of such diseases. Despite these alarming correlations, many companies have so far lacked a dedicated role that comprehensively takes care of the mental health of employees — there is no mental health manager. A mental health manager is a specially trained specialist who takes responsibility for the mental health of the workforce within a company and is therefore expected to take on exactly this challenge. This role is designed not only to respond to acute stress and psychological distress, but also to take preventive measures and develop long-term strategies to promote wellbeing. The tasks of a mental health manager are varied and require a combination of psychological knowledge, empathy and organizational skills. Traditionally, these tasks are often divided into different areas — from the HR department, to external consultants, to managers. The result? A fragmented approach that rarely achieves the necessary depth or coherence to achieve truly sustainable improvements in the area of mental health promotion in companies. This is where mentalport comes in.

mentalport offers companies a comprehensive software solution (the mentalport Mental Health Management Hub), which is specifically designed to establish and effectively shape the role of mental health manager in companies. Unser Management Hub consists of three central elements, which together cover all necessary aspects of mental health care:

  • Psychosocial risk assessment: Our software carries out a digital and anonymous psychosocial risk assessment, which enables companies to identify potential risks to the mental health of their employees at an early stage. This process is completely automated and replaces the often lengthy and complex traditional methods. In this way, occupational health measures can be implemented immediately.
  • Legal security: mentalport is the only solution on the market that guarantees full legal security in the area of mental health at work. Through the anonymous interface of our software, companies can ensure that employee data remains protected while at the same time having an effective management tool available that meets all legal requirements.
  • AI and biofeedback-based coaching: In order to continuously promote employee well-being, mentalport offers a coaching app based on artificial intelligence and biofeedback. This app enables employees to actively monitor and improve their mental health. In addition, they have a pool of human coaches available to ensure personalized and in-depth support.

The mental health manager is therefore an indispensable role in modern companies, but this position has so far been neglected in many organizations. With mentalport, companies can close this gap and at the same time ensure that all relevant measures to promote mental health are centralized and effectively implemented. Our software provides the tools to not only improve the mental health of employees, but also to promote a culture of wellbeing and openness — a win for everyone involved.

sources:

  • Duchaine et al. (2021) Stress at work: cause of absences due to mental disorders? Advances in Neurology · Psychiatry, 89, 138 — 140.

About the drafters

Lea Stupan

Lea Stupan is a mental health consultant at mentalport and specializes in implementing risk assessments of psychological stress in medium-sized companies. As a certified business coach and expert in occupational health management, she supports HR teams in implementing them in accordance with the ArbSchG. Her expertise includes change management, raising awareness of psychological stress and the development of tailor-made prevention strategies to reduce presentism and absenteeism.

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